[Customer Service / Remote] - Anywhere in U.S. / Up to $20 per hour / Flexible hours / Health, dental & vision / 401k match / PTO / Equipment provided - As a Customer Support Specialist at HSI, you will: Respond promptly and effectively to customer inquiries via phone calls, emails, and chats; Troubleshoot technical issues related to our platforms; Assist customers and students with a range of tasks, from simple actions like password resets to more complex issues, including comprehensive training on LMS usage; Document all interactions and solutions while upholding account security standards; Collaborate cross-functionally, advocating for customers within the organization and ensuring their needs are met...Hiring Immediately >>