Job Details

Job Title: Patient Account Representative (Remote)
Pay: Up to $22/hour (based on experience)
Location: 100% Remote
Schedule: Full-time | Monday-Friday 8am-5pm

About the Role

LaSalle Network has partnered with a US based Revenue Cycle Management Firm seeking a detail-oriented and dependable Patient Account Representative to support their revenue cycle operations. In this remote role, you will be responsible for managing patient accounts, resolving billing issues, and providing excellent customer service to patients regarding their balances and insurance inquiries.

Key Responsibilities

• Review, manage, and follow up on patient accounts and outstanding balances
  
• Communicate with patients via phone, email, and/or portal to resolve billing questions
  
• Explain insurance benefits, patient responsibility, and payment options clearly and professionally
  
• Post payments, process adjustments, and update account notes accurately
  
• Work insurance denials, underpayments, and eligibility issues as needed
  
• Collaborate with internal billing, coding, and insurance teams to resolve account discrepancies
  
• Maintain compliance with HIPAA and company policies at all times

Qualifications

• 1+ year of experience in healthcare billing, patient accounts, or revenue cycle preferred
  
• Strong understanding of insurance benefits, EOBs, and patient responsibility
  
• Excellent communication and customer service skills
  
• Strong attention to detail and ability to manage multiple accounts efficiently
  
• Comfortable working independently in a remote environment
  
• Proficiency with billing systems and basic computer applications

Preferred Experience

• Experience with hospital or physician billing
  
• Familiarity with Medicare, Medicaid, and commercial insurance plans
  
• Prior remote work experience

What We Offer

• Competitive hourly pay up to $18-22/hour
  
• Fully remote work environment
  
• Consistent full-time schedule
  
• Supportive team and training provided
  
• Opportunity for growth within the organization

If you are interested in this role, Please apply today!

Thank You,
Arden Dyer
Recruiting Lead

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LaSalle Network is an Equal Opportunity Employer m/f/d/v.

LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.

LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here

All assignments are at-will and their duration is subject to change.