Job Details

Administrative Assistant 1

The Idaho Industrial Commission is looking for an Administrative Assistant 1 in the Coeur d'Alene field office. This position performs a wide variety of secretarial functions in the Rehabilitation Division Coeur d'Alene Field Office. Employees in this classification are typically delegated the authority to coordinate non-routine secretarial and clerical activities.

Example of Duties:

• Provide rehabilitation support to the Industrial Commission Rehabilitation Division's Field Consultants who are responsible for providing vocational rehabilitation services to injured workers
• First point of contact with the parties involved in the workers' compensation system i.e. claimants, medical providers, sureties, employers, and attorneys
• Create and maintain the rehabilitation case files
• Research, analyze and compile accurate case information by independent contact with sureties, medical providers and claimants
• Utilize specialized case management software to prepare correspondence, and edit case note entries for correct grammatical and professional communication of information
• Work as a team to assure that timely and professional rehabilitation services are provided

Minimum Qualifications:

• Office support functions including word processing, filing, composing a variety of business documents and front office reception duties
• Gathering and compiling data
• Balancing and coordinating a workload for multiple projects

Preferred Qualifications:

• Experience aiding a manager, supervisor, and/or field consultant by interpreting, applying and explaining complex information such as regulation, policies or services
• Experience answering a business telephone using knowledge of business telephone procedures and etiquette
• An understanding and/or willingness to learn medical terminology
• Good time management/prioritization skills

Why Join Our Team?

• Participation in one of the Nation's best state retirement systems
• Access to excellent medical, dental, and vision plans
• Eligible for Public Service Loan Forgiveness
• 11 paid holidays a year
• Paid parental leave for new parents
• Generous sick and vacation leave that begins accruing on your first day
• Optional 401(k) and 457 retirement savings plans
• Basic life insurance for you and your family
• Wellness programs and resources available 24/7
• Ongoing career development opportunities

EEO/ADA/Veteran: The State of Idaho is committed to providing equal employment opportunities and prohibits discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibits discrimination against all individuals based on their race, color, religion, political affiliation or belief, sex, national origin, genetics, or any other status protected under applicable federal, state, or local laws. The State of Idaho is committed to access and reasonable accommodation for individuals with disabilities, auxiliary aids and services are available upon request. If you require an accommodation at any step in our recruitment process, you are encouraged to contact (208) ###-#### (TTY/TTD:711), or email ...@dhr.idaho.gov. Preference may be given to veterans who qualify under state and federal laws and regulations.