Job Details

HBITS-07-14556

24 Month Engagement

Full-time Position

Day-to-Day Tasks:

This role leverages the individual's knowledge and analytical skills to support the execution and delivery of the OCFS Casework Assurance initiative in accordance with ACYF-CB-PI-07-08. The positions will also support the Regional Office in the monitoring of the voluntary agencies case management/case planning responsibilities including compliance with OCFS child safety and CPS monitoring requirements. Primary duties will include:

• Collecting, analyzing and documenting the required data, information and goals and transferring the same to the senior analyst team.
• Elicit requirements from voluntary agencies using interviews, surveys, site visits, and business process descriptions.
• Communicate and collaborate with OCFS staff, local social services district staff (the Administration for Children's Services) and voluntary agency staff to analyze information needs and ensure recommended solutions are implemented.
• Provide continued support to districts and agencies with review of CONNECTIONS with relation to data integrity for Casework Contacts.
• Any other duties deemed necessary by the Regional Office that impact permanency for youth.
• Ensuring all support activities are executed on schedule, including but not limited to distribution of materials for meetings, coordinate meeting activities as needed, distribute team communications, collect status reports, and develop or distribute team communications.
• Working with OCFS management, Program Leads, and Business Analysis team on different aspects of the project life cycle to ensure requirements are defined accurately, reports meet the defined requirements, and they are distributed and reported efficiently and accurately.
• Ensuring users receive appropriate support for related recommendations, fixes and enhancements and existing documentation is updated accurately.
• Ability to gather and interpret relevant data and information and generate report of findings to OCFS, Program Leads, and Business Analysis team.
• Document all site visits in a progress report.
• Performing business analysis documentation and research, working with key users in the continual improvement of business processes within their functional areas.

Business Analyst

Analyzes an organization or business domain (real or hypothetical) and documents its business or processes or systems, assessing the business model or its integration with technology with distinct deliverables to a solution. Junior 12 - 36 months

1. 12 months experience working within the health and human services environment on quality improvement efforts.
2. 12 months experience providing users with computer technical support.
3. 12 months experience with use of software to collect, filter, process, create and distribute data.
4. 12 months experience creating flow diagrams, structure charts, and other types of system or process representations.
5. 12 months experience with collecting and analyzing data to support the implementation of an automated service system
6. 12 months experience with use of SQL.
7. 12 months experience working with organization to inform and improve business process improvements.