Job Details

Adecco is currently hiring for a Customer Experience Coordinator.

This is a temp-to-hire opportunity offering $19.00 per hour with weekly pay . Various start times are available.

Position Overview:

The Customer Experience Coordinator II is responsible for facilitating customer orders that cross international borders by ensuring all shipments comply with customs regulations and company standards. This role focuses heavily on customer communication and order management.

Key Responsibilities:

• Respond to customer inquiries via email, fax, and phone

• Enter and manage customer orders within the order management system

• Provide customers with information regarding pricing, product details, and backorder status

• Resolve customer complaints in a timely and professional manner

• Ensure international shipments comply with customs requirements

Qualifications:

• Prior call center or customer service experience required

• CRM experience required (Oracle and/or Salesforce preferred)

• Strong communication, organizational, and problem-solving skills

• Ability to work independently in a remote environment

Pay Details: $19.00 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

Military connected talent encouraged to apply

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The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

• The California Fair Chance Act

• Los Angeles City Fair Chance Ordinance

• Los Angeles County Fair Chance Ordinance for Employers

• San Francisco Fair Chance Ordinance

Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.