Job Details

Data Integration and Technology Support Specialist
AT&C Revenue Services

Position Type: Full-Time
Reports To: COO
Location: Remote (U.S.)
Department: Operations & Technology Enablement

About AT&C Revenue Services

AT&C Revenue Services is a national leader in Ambulatory Surgery Center (ASC) revenue cycle management. We are a remote-first team committed to exceptional service, rapid responsiveness, and delivering a true Gold Standard client and employee experience. Our culture is grounded in integrity, dignity, excellence, and client-centricity.

Position Overview

The Data Integration & Automation Specialist is a highly technical, data-driven role focused on MS Access development (or similar), lightweight application design, automation, and advanced data analysis across multiple internal and third-party systems.

This role is not a traditional help desk position. While it includes coordination of system access and technical enablement, the primary purpose of this role is to design, integrate, and optimize data workflows that support operational reporting, leadership visibility, and scalable growth.

The Specialist will build and maintain MS Access databases and tools (or similar), develop ETL workflows, and analyze and integrate data from a wide range of third-party applications including practice management systems, clearinghouses, billing platforms, payer portals, and other external data sources. You will transform fragmented, raw data into structured, reliable datasets and reporting outputs that drive informed decision-making.

This role requires strong analytical thinking, comfort working with imperfect data, and the ability to connect disparate systems through structured extraction, transformation, and automation. Success in this position comes from improving data accuracy, reducing manual effort, and creating repeatable, scalable solutions that enhance both operational efficiency and the employee experience.

Key Responsibilities

• 1. System Access Management
• Submit, track, and manage system access requests across various client environments.
• Maintain organized documentation for access lifecycle management.
• Ensure timely follow-up with client IT departments and internal teams.
• 2. Employee Technical Onboarding & Support

Provide responsive, friendly technical assistance with:

• Citrix Workspace
• Remote Desktop Protocol (RDP)
• Multi-Factor Authentication (MFA)
• VDI setup
• Software/application installations
• Scan/print configuration
• RingCentral user setup
• General troubleshooting across systems and networks

Ensure employees receive clear, patient, step-by-step support.

• 3. Advanced Excel & MS Access Data Operations
• Use advanced MS Access to build and maintain relational databases, queries, forms, and reports.
• Develop and maintain reliable ETL workflows for transforming raw data into standardized formats.
• Extract data from numerous system sources (CSV, Excel, text, SQL exports, etc.).
• Build tools and datasets that support reporting, dashboards, and operational insights.
• 4. Automation & Process Engineering

• Identify inefficient workflows that can be streamlined or automated.
• Design and document improved processes that support scalability as AT&C continues to grow.
• Recommend automation solutions using Access, Excel automation, scripting, or integrated tools.
• Standardize technical onboarding and data workflows to increase team efficiency.
• 5. Cross-Department Collaboration

• Partner with Operations, A/R, Billing, Leadership, and IT contacts to coordinate access and data needs.
• Communicate proactively about timelines, issues, and solutions.
• Support leadership in developing and refining technical SOPs.
• 6. Documentation & Continuous Improvement

• Maintain detailed SOPs for access, onboarding, technical configurations, and data workflows.
• Develop templates and repeatable processes to scale technical operations.
• Continuously seek improvements in speed, accuracy, and employee experience.

Required Qualifications

• 3+ years of experience in technical support, IT operations, data systems, or a similar hybrid technical role.
• Advanced MS Excel skills (Power Query, pivot tables, advanced formulas).
• Advanced MS Access skills (relational database design, queries, forms, reports).
• Demonstrated experience building ETL workflows or automated data processes.
• Strong troubleshooting abilities across remote access tools and workstations.
• Highly organized with excellent follow-through and prioritization skills.
• Exceptional communication-friendly, patient, and confident supporting non-technical users.

Preferred Qualifications

• Experience with ASC practice management systems (AdvantX, HST, Vision, SIS, etc.).
• Familiarity with RingCentral, ShareFile, VDI environments, and RDP.
• Experience with SQL or basic scripting (not required but beneficial).
• Healthcare or ASC operational experience (preferred but not required).

Culture Fit - What Makes Someone Successful at AT&C

• Highly responsive and friendly in every interaction
• Proactive, organized, and dependable
• Thrives in a high-growth, fast-paced remote environment
• Passionate about helping others succeed
• Identifies and eliminates friction in systems and workflows
• Embodies AT&C's Gold Standard culture and core values

Why Join AT&C

• Join a visionary, fast-growing company redefining ASC revenue cycle excellence
• Work in a supportive, people-first culture with national impact
• Opportunity to shape technical and data processes as the company scales
• Collaborate with a warm, engaged group of leaders and teammates

Work Environment & Physical Demands:

• Fully remote role - must maintain a quiet, dedicated home office free from distractions
• Available to work Monday-Friday, 8:00 AM to 5:00 PM CST
• Prolonged periods of sitting and computer use
• Frequent use of phone, video conferencing, and email communication
• Occasional light lifting for equipment setup may be required
• Specific vision abilities needed include close and distance vision and focus adjustment

Compensation & Benefits:

• Competitive Salary: Salary for this position starts at $60,000-$75,000, based on experience and qualifications. Higher salaries may be considered for candidates with significant experience.
• Medical, dental, and vision insurance
• 401(k) plan with company match (available after 1 year)
• Generous paid time off, including vacation, sick leave, and holidays
• Professional development opportunities and ongoing support for growth
• Remote work flexibility within structured business hours

Additional Information:

This job description is intended to outline the general responsibilities and qualifications for the role and does not represent an exhaustive list. Duties may be adjusted or added based on evolving business needs. Reasonable accommodations will be made for individuals with disabilities in accordance with applicable law.

AT&C is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected status under applicable law.