Job Details

Ampcus Inc. is a certified global provider of a broad range of Technology and Business consulting services. We are in search of a highly motivated candidate to join our talented Team.

Job Title: Implementation - Conversion Analyst I
Location: St. Petersburg, FL (Hybrid)

Job Summary:
The Implementation-Conversion Analyst is responsible for examining data files, processes, forms, reports and operational needs of customers and completing data mapping and transaction workflow documents as the basis of the conversion to client system. Validating the accuracy of all data and transactions. Determining customer specific processing parameters and completing client system set up for client use. Training clients on the use of client systems and providing support during conversion.

Required Qualifications:

• Proven Expertise in Client Onboarding- Successfully led end-to-end onboarding processes for diverse client portfolios, ensuring seamless implementation, accelerated time-to-value, and long-term satisfaction. Adept at coordinating cross-functional teams and tailoring onboarding strategies to meet unique client needs.
• Strong Client-Facing Experience- Skilled in building trusted relationships with clients through clear communication, proactive support, and a consultative approach. Acted as the primary point of contact, consistently delivering exceptional service and fostering client loyalty from initial engagement through post-onboarding.
• Strong Communication skills - Confident communicator who knows how to break down complex ideas.
• Bonus if you have a background in banking/finance etc.

Required Education:

• Bachelor's Degree in Business or related field or the equivalent combination of education, training, and work experience.

Required Skills:

• Communicates ideas both verbally and in written form in a clear, concise, and professional manner.
• Requires advanced working knowledge of client systems as well as the industries in which client competes for business.
• Ability to understand, apply and explain concepts.
• Ability to handle project commensurate with job expectations.
• Ability to analyze and solve problems using learned techniques and tools.
• Requires human relations, negotiation and documentation skills.
• Requires high attention to detail.
• Positions involving data mapping require strong analytical and technical skills.
• Ability to translate client requirements to technical specifications and communicate to technical staff.
• Team skills, including the ability to establish and maintain effective working relationships both internally as well as externally.
• Flexibility, versatility, dependability.

Ampcus is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veterans or individuals with disabilities.