Job Details

Job Description

Senior Vice President, Insurance Services

Job Level

E7

Summary/objective

The SVP of Insurance Services will lead the strategic direction, growth, and operational excellence of our insurance & benefit offerings, which are integrated with our payroll and HR technology platform. This executive will be responsible for driving revenue, deepening client relationships, and ensuring compliance across all insurance & benefit products, including workers' compensation, health benefits, liability, voluntary offerings, and benefit technology services.

Core Job Duties

Strategic Leadership

• Develop and execute the insurance & benefit services strategy aligned with company goals and client needs.
• Identify market trends and opportunities to expand insurance & benefit offerings within the payroll and HR ecosystem.
• Collaborate with executive leadership to integrate insurance & benefit solutions into broader platform capabilities.
• Oversee the hiring and development of current and new personnel to achieve organizational objectives.
  Sales & Client Engagement
• Lead and mentor a high-performing sales team focused on insurance & benefit products.
• Partner with payroll and HR sales teams to deliver bundled solutions that drive client value.
• Build and maintain relationships with brokers, carriers, and strategic partners.
  Product & Operations Oversight
• Oversee the development and delivery of insurance & benefit products, ensuring seamless integration with payroll and HR systems.
• Ensure operational efficiency, scalability, and compliance with regulatory requirements.
• Manage carrier relationships and negotiate favorable terms and commissions.
  Compliance & Risk Management
• Ensure all insurance & benefit offerings meet federal and state regulatory standards.
• Collaborate with legal and compliance teams to manage risk and maintain licensing requirements.
  Performance & Growth
• Set and monitor KPIs for insurance & benefit services revenue, client retention, and cross-sell success.
• Drive innovation in product design, pricing models, and service delivery.
  

Minimum Qualifications

• Bachelor's degree required; MBA or relevant advanced degree preferred.
• 10+ years of experience in insurance services, with at least 5 years in a senior leadership role.
• Proven success in selling and managing insurance products within a technology-enabled environment.
• Deep understanding of payroll, HR platforms, and how insurance integrates with these services.
• Strong leadership, negotiation, and strategic planning skills.
• Active insurance licenses (e.g., Life, Health, Property & Casualty) preferred.

Preferred Qualifications

Agency and brokerage oversight experience preferred. Evidence of passing previous licensing requirements normal and customary with selling and distributing insurance and benefits products.

Job Complexity

Guides and inspires others to work with abstract ideas or situations across functional areas of the business. Sets strategy and guides senior leaders in identifying and evaluating fundamental issues and direction for business unit(s). Requires in-depth knowledge of the business unit, business strategies, and the company's goals.

Interaction

Interacts internally and externally with executive and C-Level level management, requiring negotiation of extremely critical matters. Influences policymaking.

Supervision

Directs and controls the activities of one or more business unit, division, product groups or service areas through senior leaders who have overall responsibility for the successful operation of those assigned areas. Clear expertise as a leader and operator.

Experience

Typically requires a Bachelor's degree and 15+ years of direct experience, with 10+ years of leadership experience. May require advanced degree.

Scope

Sets direction, strategy, and vision for business unit(s). Holds senior leaders accountable for results. Helps shape, exemplify, and hold senior leaders accountable to the management standards of the company. Approves corporate and/or organizational policies and authorizes their implementation. Inspires senior leaders to develop innovative concepts and promote new ideas. Drives meaningful impact and improvements across multiple functions or business units; strategically plans for how people and processes scale.

Discretion

Erroneous decisions will have a significant long-term effect on the company's success.

Physical Demands

Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds.

Travel Required

Yes, up to 25% domestic travel may be required.

Work Authorization

Employee must be legally authorized to work in the United States.

FLSA Classification

Exempt

Location

Remote

Internal Job Title

Senior Vice President, Insurance Services

Effective Date

1/1/2026

About isolved

isolved is an employee experience leader, providing intuitive, people-first HCM (Human Capital Management) technology. Our solutions are delivered directly or through our partner network to more than eight million employees and 195,000 employers - who use them every day to boost performance, increase productivity, and accelerate results while reducing risk. Our HCM platform, isolved People Cloud, seamlessly connects and manages the employee journey across talent management, HR & payroll, workforce management and engagement management functions. No matter the industry, we help high-growth organizations employ, enable and empower their workforce by transforming employee experience for a better today and a better tomorrow. For more information, visit www.isolvedhcm.com.

isolved is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. isolved is a progressive and open-minded meritocracy. If you are smart and good at what you do, come as you are. Visit www.isolvedhcm.com/careers for more information regarding our incredible culture and focus on our employee experience. Visit www.isolvedeebenefits.com for a comprehensive list of our employee total rewards offerings.