Job Details

Description

The Director of Hotel Transitions is a hands-on leadership role responsible for overseeing hotel management transitions, pre-opening operations, and stabilization of assigned properties. This role serves as a critical bridge between corporate teams and property leadership, ensuring smooth transitions that are on time, on budget, and aligned with ARK Hospitality's vision, mission, and core values.

This is a working leadership position ideal for an operationally strong hospitality professional who thrives in fast-paced environments, leads through change, and builds strong teams during periods of transition.

Responsibilities

• Lead and execute hotel management transitions across multiple property types
• Serve as the primary point of contact for General Managers during transition and onboarding phases
• Oversee pre-opening operations and manage critical paths to ensure successful, timely launches

Coordinate and facilitate training for property leadership and teams, including:
• Human Resources and onboarding
• Payroll, time & attendance systems
• Financial processes and reporting
• Cybersecurity and technology platforms
• Onboard team members into HR systems and operational procedures
• Partner with corporate departments (Asset Management, Finance, Revenue Management, People & Culture, Risk & Safety) to support transition success
• Assist with recruiting, hiring, and onboarding of General Managers and hotel team members
• Support the development and continuous improvement of training materials, SOPs, and transition playbooks
• Model and reinforce company culture across properties, events, and stakeholder interactions
• Support corporate initiatives and special projects as assigned

Qualifications

• Experience in leading hotel management transitions, ensuring seamless operations during pre-opening and stabilization phases
• Ability to manage human resources functions, including onboarding and team development, fostering a collaborative work environment
• Proven track record of implementing and managing payroll, time, and attendance systems efficiently
• Strong financial acumen with experience in overseeing financial processes and reporting, ensuring alignment with company goals
• Expertise in cybersecurity and technology platforms, ensuring secure and efficient operations across all properties
• Demonstrated ability to lead through change, building strong teams and maintaining morale during periods of transition
• Excellent communication skills, acting as a bridge between corporate teams and property leadership, ensuring alignment with ARK Hospitality's vision and values