Job Details

Essential Functions and Responsibilities:

• Lead and manage project teams, assign and coordinate tasks, provide guidance and motivation to team members
• Successfully manage multiple projects simultaneously, from initiation & planning to closure, while keeping project documentation up to date and communicating with key stakeholders the status of projects
• Collaborate with key stakeholders, including clients, internal cross-functional teams, and business partners
• Develop comprehensive project plans, including timelines and resource allocation
• Procure adequate resources to achieve project objectives in planned timeframes and manage day-to-day project activities
• Monitor project progress, ensuring adherence to timelines, budgets, and quality standards, and make necessary adjustments to keep projects on track
• Identify potential risks early on and develop proactive measures to mitigate their impact on project outcomes
• Track and resolve project issues with timely and effective communication of status, including clear identification of owners, action items, and targeted dates for resolution
• Act as an internal quality control check for the project team
• Recognize up and down stream impacts and act as needed to ensure the success of a project
• Escalate issues as appropriate to ensure successful completion of projects, including immediate escalation to leadership on any issues impacting service delivery
• Conduct regular project status meetings, providing updates to stakeholders, addressing concerns, publishing meeting minutes, and ensuring effective communication throughout the project lifecycle
• Manage all aspects of multiple projects to ensure the overall portfolio is aligned to and directly supports the achievement of strategic objectives
• Report on project delivery metrics and success criteria results, while regularly maintaining project portfolio data in the supporting technology solution
• Work creatively and analytically in a problem-solving environment, demonstrating teamwork, innovation, excellence, while fostering cross-functional knowledge sharing among team members
• Drive client satisfaction by ensuring the delivery of high-quality services that meet or exceed client expectations, while developing a trusted advisor relationship with assigned customers

Requirements

Knowledge, Skills, and Abilities:

• Demonstrated proficiency of project management methods, practices, tools and techniques
• Proven experience as a project manager, preferably in a services organization or a similar industry
• Knowledge of or ability to learn Data Innovations' products
• Ability to successfully translate contract terms and conditions
• Strong problem-solving and decision-making abilities, with a proactive and results-oriented mindset
• Strong leadership and diplomatic skills with the ability to inspire and motivate teams to achieve project goals
• Excellent leadership, communication (verbal, written, and presentation) and interpersonal skills
• Self-motivated, decisive, with the ability to adapt to change and competing demands
• Team-building skills with technical and non-technical staff
• Some experience with Microsoft Project, Excel, Word, and PowerPoint
• Satisfy travel requirements (maximum 15% of travel required), which may include travel outside of normal business hours - including evenings and weekends
• Must be willing to comply with and pass regular background checks and drug and/or alcohol screening(s) as required by customer contracts
• Must comply with and pass initial background check and drug screening, as well as subsequent background checks, drug screenings, and vaccine requirements as required by customer contracts
• Must comply with company vaccination policy

Education and/or Experience

• Bachelor's degree in business management, or related field with 3+ years of experience OR a combination of education and related working experience from which comparable knowledge and skills can be acquired.
• 3+ years' experience managing projects and/or leading project teams both while serving internal and/or external customers.

Physical Requirements/Working Conditions:
While performing duties of this job, the employee is predominately functioning in a sedentary light office position with high frequency of keyboarding, and computer use. This position may also have travel requirements to customer sites; must be able to tolerate conditions associated with traveling and working in a laboratory setting.

Preferred skills and experience:

In addition to the above requirements, the ideal employee/candidate will have experience with the following:

• Previous consulting services experience
• Previous software implementation experience

Supervision Level

This person reports directly to the Manager, Implementation Operations

Compensation and Benefits

• Salary Range: $114,372 - $137,851 (Compensation will vary based on skills and experience)
• Bonus Eligibility: Full-time, non-sales employees are eligible for DI's annual bonus plan based on company and individual performance.
• Benefits: DI offers a competitive benefits package including medical, dental, vision, basic life insurance, paid holidays, paid time off, and a 401(k) matching plan.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.