Job Details

Overview

We are seeking a Senior Salesforce Administrator with deep hands-on experience and strong leadership capabilities. This role will oversight the administration and strategic evolution of our Salesforce environment, including guiding the buildout of Salesforce from the ground up. The ideal candidate has successfully implemented Salesforce from scratch, established scalable architectures, and created governance frameworks for long-term platform reliability. This role will partner closely with our Salesforce Developer(s) to design solutions that best meet business demands, while also supporting a team transitioning to Salesforce. Advanced experience with Nonprofit Cloud (NPC) is essential.

Responsibilities

• Key Accountability: Salesforce Platform Leadership
  
  • Lead configuration, enhancement, maintenance, and optimization of the Salesforce environment.
  • Establish and enforce standards for SDLC, development practices, data governance, and operational processes.
  • Oversee platform administration, including user management, permissions, security settings, data backups, and system upgrades.
  Key Accountability: Technical Guidance & Solution Delivery
  • Provide technical leadership, training, and mentorship to a team adopting Salesforce for the first time.
  • Partner with the Salesforce Developer to architect scalable, secure, and maintainable solutions aligned with business needs.
  • Manage system configuration and integrations, including workflow rules, validation rules, automation, and platform connections.
  Key Accountability: SDLC, Release Management & Stakeholder Engagement
  • Manage environment strategy, including sandbox setup, refresh cycles, deployment paths, and coordinated releases.
  • Gather requirements, translate business needs into Salesforce capabilities, and ensure alignment across cross-functional stakeholders.
  • Create and execute test plans, lead QA and UAT cycles, maintain design documentation, and perform post-release validation.
  Other Duties as Assigned

Qualifications

Minimum Education

• (Bachelor's degree in computer science, Information Technology, or a related field.

Minimum Experience

• 8+ years of hands-on Salesforce Administration experience across multiple clouds and complex environments.

• Advanced understanding of Salesforce platform and Salesforce Nonprofit Cloud (NPC)

• Proficiency in Flows, Validation Rules, custom apps/objects, workflows, user/security setup, and data-quality reporting.

• Experience establishing processes, standards, engineering best practices, and governance within a Salesforce organization.

• Proven ability to lead, coach, mentor, and support new Salesforce Administrator(s).

• Demonstrated skill partnering with Salesforce Developers and/or Solution Architects on large-scale system design.

Physical Requirements

Ampact is committed to compliance with the Americans with Disabilities Act and will make reasonable accommodations as possible to enable employees to perform the essential functions of their positions.

This position requires the ability to:

• Travel locally and statewide as needed to attend meetings

• Communicate effectively with people/groups in multiple settings within and outside the organization

• Effectively utilize existing and emerging technology to achieve required results

• Transporting of moderately heavy objects up to 25 pounds

Benefits

Ampact offers an excellent benefit package including Medical, HSA, Dental, Vision, FSA, Life, Disability, PTO and 401(k).

EEOC

Ampact will not discriminate for or against any AmeriCorps service member or applicant on the basis of race, color, creed, national origin, age, religion, sexual orientation, disability, political affiliation, marital or parental status, familial status, military service, or any other category protected by law. Reasonable accommodations provided upon request.