Job Details

GoTo Telemed is seeking experienced, licensed Registered Dental Hygienists (RDH) to join our expanding teledentistry network. This is a flexible, 1099 independent contractor opportunity allowing you to deliver preventive dental care and patient education across multiple states using secure telehealth technology. We provide comprehensive support infrastructure including complete training, HIPAA-compliant digital platforms, insurance credentialing, billing services, supervising dentist network access, integrated EHR/EDI systems, professional liability insurance options, and an average of 200 network patients per month to ensure consistent patient volume and income potential.

Position Type: 1099 Independent Contractor
Work Schedule: Flexible – Set Your Own Hours
Location: Remote (Multi-State, U.S.)
Compensation Structure: Fee-for-Service Model
Patient Volume: Approximately 200 average monthly network patients assigned
Supervision Model: Licensed Dentist Available (Varies by State Regulations)

Clinical Patient Care & Assessment

• Conduct comprehensive teledentistry consultations with patients via secure, HIPAA-compliant video conferencing platform (GoTo Telemed)
• Perform virtual patient assessments including review of dental history, current complaints, past dental treatment, medical history relevant tooral health, and medication review
• Assess patient oral health status through synchronous (real-time video) and asynchronous (store-and-forward) teledentistry modalities
• Collect and transmit digital intraoral and extraoral images, radiographs, and clinical data to supervising dentist via secure platform
• Provide professional oral health assessments, screening for dental pathology, and identification of treatment needs
• Screen for early signs of dental caries, periodontal disease, oral cancer, and other pathological conditions
• Document all clinical assessments, findings, and recommendations in integrated Electronic Health Record (EHR) system
• Develop and implement individualized treatment recommendations within RDH scope of practice
• Educate patients on oral hygiene techniques, preventive care strategies, and disease management protocols

Preventive Care & Patient Education

• Provide comprehensive dental hygiene education addressing oral health maintenance, disease prevention, and treatment protocols
• Educate patients on proper brushing and flossing techniques using evidence-based methodologies
• Provide nutritional counseling related to oral health and dietary impact on dental disease
• Counsel patients on tobacco cessation, alcohol use reduction, and other lifestyle modifications affecting oral health
• Provide guidance on at-home fluoride varnish applications, antimicrobial rinses, and other preventive treatments (as permitted by state scope)
• Develop patient-specific home care instructions adapted for teledentistry delivery
• Support pain management strategies and post-operative guidance following dental procedures
• Conduct pre- and post-operative consultations with patients undergoing dental treatment
• Provide oral health instruction to patients with special needs, including pediatric, geriatric, and medically complex populations
• Create and share educational materials addressing common dental conditions, prevention strategies, and treatment options

Collaboration with Supervising Dentist

• Maintain regular, professional communication with assigned supervising dentist(s) through secure messaging, phone consultation, or videoconference
• Transmit comprehensive patient assessment data, digital images, radiographs, and clinical findings to supervising dentist for diagnosis and treatment planning
• Obtain supervising dentist approval for treatment recommendations before communicating final plans to patients
• Seek consultation from supervising dentist regarding complex cases, medically compromised patients, or findings outside standard assessment protocols
• Comply with all state-specific supervision requirements including chart review, treatment plan approval, and documentation standards
• Ensure all teledentistry patient encounters comply with supervising dentist-approved protocols and clinical guidelines
• Document all consultations with supervising dentist including date, time, nature of consultation, and clinical decisions made
• Maintain professional relationship with supervising dentist through regular case discussions, quality review, and continuous improvement feedback

Interprofessional Collaboration with Medical Practitioners

• Participate in interprofessional care coordination between teledentistry and medical practitioners when indicated
• Identify and communicate oral-systemic health connections relevant to patients' medical conditions (diabetes, hypertension, cardiovascular disease, etc.)
• Coordinate care with physicians, nurse practitioners, and other medical professionals when oral health impacts medical management
• Utilize integrated electronic health records for seamless information sharing with medical team members
• Refer patients to medical practitioners when dental findings suggest need for medical evaluation or follow-up
• Receive referrals from medical practitioners for dental evaluation of conditions with oral-systemic implications
• Participate in interdisciplinary case conferences regarding complex patient presentations
• Maintain awareness of patients' medical conditions, medications, and medical history impacting dental care planning
• Support chronic disease management through oral health interventions and patient education

Digital Platform & Technology Proficiency

• Utilize GoTo Telemed secure video conferencing platform proficiently for all patient consultations
• Access and document patient information accurately in integrated Electronic Health Record (EHR) system
• Operate intraoral camera equipment to capture high-quality digital images for clinical assessment
• Understand and comply with Electronic Data Interchange (EDI) standards for claims submission and insurance verification
• Maintain competency with secure messaging system for patient and provider communication
• Use appointment scheduling and patient management features within GoTo Telemed platform
• Troubleshoot basic technical issues independently; escalate complex technical problems to dedicated platform support team
• Complete all mandatory HIPAA security and privacy training prior to patient contact
• Maintain awareness of telehealth-specific documentation requirements and billing code standards (D9995, D9996)
• Protect patient privacy and maintain confidentiality at all times during digital interactions

Administrative & Business Responsibilities

• Submit accurate, timely documentation of all patient encounters for billing and compliance purposes
• Coordinate appointment scheduling and patient communication through GoTo Telemed platform
• Respond promptly to patient inquiries and follow-up requests
• Communicate availability and scheduling changes proactively to GoTo Telemed operations team
• Maintain organized records of patient consultations, assessments, and treatment recommendations
• Comply with all contract terms, compensation arrangements, and billing requirements
• Maintain proper business records as 1099 independent contractor
• Respond to credentialing verification inquiries from insurance companies and regulatory agencies
• Cooperate with quality assurance audits, chart reviews, and compliance monitoring activities
• Provide feedback regarding patient flow, scheduling efficiency, and platform functionality

Professional Development & Quality Assurance

• Complete comprehensive initial training program covering teledentistry platforms, protocols, clinical guidelines, and compliance requirements
• Maintain current, unrestricted RDH licensure in all states where patient care is delivered
• Maintain current CPR/BLS certification
• Participate in ongoing competency assessments and quality improvement initiatives
• Engage in continuing education per state dental board requirements and professional standards
• Participate in peer review and quality improvement processes as scheduled
• Report clinical or technical issues impacting patient safety immediately to supervising dentist and GoTo Telemed management
• Stay current with evidence-based teledentistry practices and evolving regulations
• Pursue expanded function certification opportunities where applicable (SDF, fluoride varnish, sealants, etc.)

Requirements

Education & Licensure (Non-Negotiable)

• Graduation from an accredited Dental Hygiene Program (Associate degree minimum; Bachelor's degree preferred)
• Current, active Registered Dental Hygienist (RDH) license in at least one U.S. state
• Unrestricted RDH license with no disciplinary history, sanctions, or board actions
• Current CPR/BLS (Basic Life Support) certification or ability to obtain within 30 days of hire
• Clean background check with no criminal convictions or pending charges
• Ability to obtain multi-state RDH licensure (via Dentist and Dental Hygienist Licensure Compact or individual state licensure)

Clinical Experience

• Minimum 2 years of clinical dental hygiene practice experience in direct patient care setting
• Demonstrated competency in dental hygiene assessment, patient education, and preventive care delivery
• Experience with digital imaging, intraoral cameras, and electronic health records preferred
• Prior teledentistry or telehealth experience preferred but not required
• Experience in preventive dentistry, patient education, and health coaching
• Evidence of ability to work independently and make appropriate clinical decisions within scope of practice

Technical & Compliance Requirements

• Proficiency with video conferencing technology and digital platforms
• Understanding of HIPAA Privacy Rule, Security Rule, and Breach Notification requirements
• Familiarity with Electronic Health Records (EHR) systems and basic EMR navigation
• Reliable, high-speed internet connection (minimum 15 Mbps upload/download speeds recommended for HD video)
• Access to private, secure workspace free from patient confidentiality breaches
• Backup internet connection or mobile hotspot capability recommended
• Competency with email, scheduling systems, and digital documentation
• Ability to operate or quickly learn to use intraoral camera equipment
• Understanding of EDI standards and dental billing basics

Professional Requirements

• Valid professional liability/malpractice insurance (contractor responsible; GoTo Telemed offers optional coverage with preferred rates and group discounts)
• Commitment to continuous compliance monitoring and quality improvement
• Professional references available from prior employers or supervising dentists
• Demonstrated reliability and professional responsibility
• Willingness to participate in teledentistry-specific training and competency assessment
• Agreement to maintain confidentiality and comply with all HIPAA requirements

Communication & Patient Care Skills

• Excellent verbal and written communication abilities
• Ability to clearly explain complex dental information to diverse patient populations
• Strong listening and empathy skills for patient-centered care delivery
• Professional demeanor and positive patient rapport-building abilities
• Ability to work independently while maintaining collaborative relationships with supervising dentist
• Responsive to patient questions, concerns, and follow-up requests
• Strong time management and organizational skills
• Adaptability to diverse patient populations and clinical scenarios
• Ability to follow protocols precisely while exercising clinical judgment

PREFERRED QUALIFICATIONS

• Prior teledentistry or remote patient care experience (1+ years)
• Multi-state RDH licensure capability (Dentist and Dental Hygienist Licensure Compact preferred)
• Bachelor of Science in Dental Hygiene degree
• Expanded function certification (SDF application, fluoride varnish, sealant application, etc.)
• Community health or public health dental hygiene background
• Experience in school-based or community dental programs
• Bilingual or multilingual capabilities
• Experience with specific EHR platforms (Dentrix, Eaglesoft, Open Dental, Curve Dental)
• Advanced certification in oral health education or prevention
• Experience working with medically complex or underserved populations
• Knowledge of medical-dental collaboration and oral-systemic health concepts
• Prior experience with dental billing codes and insurance verification

Benefits

Professional Liability Insurance Program

• Discounted group malpractice insurance rates available (you responsible for premium)
• Subsidized rates negotiated with dental-specific carriers
• Coverage tailored for teledentistry RDH scope of practice
• Optional enrollment at discounted rates vs. individual policies

Platform & Technology Infrastructure

• Complete HIPAA-compliant teledentistry platform access provided at no cost
• Secure video conferencing system with 99.9% uptime guarantee
• Integrated Electronic Health Record (EHR) system with patient history, imaging, and treatment documentation
• Intraoral camera and digital imaging integration
• Appointment scheduling and patient management system
• Secure messaging system for patient communication
• Encrypted data storage and backup systems

Credentialing & Compliance Support

• Comprehensive insurance network credentialing across major dental plans
• RDH license verification with state dental boards
• Background check processing
• Supervised practice credentialing with assigned supervising dentist(s)
• Ongoing license monitoring and renewal reminders
• Regulatory compliance documentation and templates
• CDT code and billing code guidance

Billing & Payment Services

• Professional dental billing services with insurance expertise
• Claim submission to all major payers (private, Medicaid, Medicare)
• Electronic Data Interchange (EDI) integration for claims processing
• Insurance eligibility verification prior to patient consultations
• Explanation of Benefits (EOB) management
• Claim denial response and appeal support
• Patient payment processing and collections support
• Detailed encounter reporting and revenue tracking
• Dedicated billing team available during business hours

Patient Management & Support

• Approximately 200 average monthly network patients assigned to your profile
• Appointment scheduling coordination and patient reminders
• New patient intake processing and verification
• Patient communication support via secure platform
• Treatment plan delivery and patient engagement

Training & Professional Development

• Comprehensive onboarding program covering:
• GoTo Telemed platform orientation and hands-on training
• HIPAA compliance and security training
• Teledentistry-specific clinical guidelines and protocols
• Supervising dentist introduction and collaboration framework
• Digital imaging and intraoral camera operation
• EHR system navigation and documentation standards
• Insurance billing, codes (D9995, D9996), and claims submission
• Patient communication strategies for virtual care
• Troubleshooting and technical support procedures
• Competency assessment upon training completion
• Ongoing continuing education opportunities and resources
• Access to teledentistry webinars and training updates
• Mentorship and quality improvement feedback

Supervising Dentist Network

• Access to network of licensed, credentialed supervising dentists
• Supervising dentist assignment based on state regulations and patient needs
• Dentist availability for real-time consultation via phone, secure messaging, or videoconference
• Support for state-specific supervision requirements and compliance
• Collaborative practice protocols and treatment plan approval systems
• Emergency consultation availability

Technical Support & Operations

• 24/7 technical support team for platform and connectivity issues
• Dedicated account manager for operational support
• Regular platform updates and feature enhancements
• Data security and HIPAA compliance oversight
• Performance monitoring and quality assurance feedback
• Scheduling support and patient flow optimization
• Regular communication regarding system updates and changes

Network & Collaboration Opportunities

• Access to GoTo Telemed provider network for patient referrals
• Visibility in patient directory and provider search
• Collaboration with medical practitioners in interprofessional care model
• Continuing education through network partnerships
• Professional networking events and provider community

PATIENT VOLUME & INCOME POTENTIAL

Average Patient Assignment

Network Patients Provided:

• Approximately 200 average monthly network patients will be assigned to your profile
• Patient volume ensures consistent consultation opportunities
• Patient mix varies by geography, specialty focus, and practice setting
• New patients sourced from GoTo Telemed's marketing and provider referral network