Job Details

Hayden Pet Medical Center is seeking a Veterinary Hospital Manager to lead our hospital through an exciting period of growth and transition. This role is ideal for a seasoned leader who brings operational excellence, a passion for mentorship, and the ability to positively influence team culture during a time of management change. The successful candidate will be comfortable assessing current processes, rebuilding trust where needed, and driving meaningful culture improvements alongside hospital leadership.

The ideal candidate will have prior veterinary experience and a proven background in leadership, training, and team development-paired with a business-minded approach to hospital growth.

As our Hospital Manager, you'll work closely with the Medical Director and leadership team, taking ownership of daily operations while helping guide the hospital through change and toward long-term success.

Key Responsibilities Include:

• Financial Leadership: Monitor hospital performance, manage budgets, oversee payroll and financial operations, and drive business growth through data-informed decisions.
• Operational Oversight: Ensure efficient workflow, maintain regulatory compliance (OSHA, DEA, VMB), manage equipment and inventory, and implement hospital policies and procedures.
• Strategic Direction: Collaborate with leadership to develop and execute long-term goals, expand services, and support referral and business partnerships.
• Project & Facility Management: Lead day-to-day operations, scheduling, and maintenance while aligning administrative functions with overall hospital objectives.
• Client & Community Engagement: Oversee marketing strategies, resolve client concerns, enhance client experience, and foster retention and growth.
• Team Leadership: Manage and support department leads, oversee hiring and development, maintain staffing levels, and promote a positive, inclusive workplace culture.

Schedule, benefits and compensation**:

This is a full-time, salaried position and schedule flexibility is required based on business needs.

• Compensation: $65,000-75,000 annual base salary*
• Quarterly bonus opportunities: Based on hospital performance
• Hiring bonus package: Up to $2000 based on experience and credentials
• CE allowance: up to $1,000 based on credentials
• Health package: Medical, dental, and vision insurance
• Life insurance and disability
• Employee Assistance Program
• 401k options
• Paid time off in accordance with site policy and applicable law
• Personal pet discount
• Uniform allowance

Your Qualifications:

• 5+ years of business management experience required
• Veterinary experience is preferred but can be developed
• CVPM or equivalent education is a plus
• Exceptional communication skills with a collaborative and servant leadership approach
• Resilience and adeptness in handling emotionally charged situations.
• Proficiency in budget management.
• Experience with team training and supervision.
• Strong computer literacy and adaptability to new systems.
• Self-motivated with a proactive approach to problem-solving.
• Capacity to work autonomously with minimal direct supervision.

At Hayden Pet Medical Center, we are guided by a culture rooted in acceptance, growth, encouragement, and positivity. These values shape how we support our teams, care for our patients, and serve our clients each day. We are an innovative, full-service hospital offering grooming, boarding, and a wide range of veterinary services for small animals, large animals, and exotics, all within a collaborative and client-focused environment.

Our hospital values teamwork, open communication, and continuous improvement, with a strong emphasis on training and professional development. We take pride in creating a workplace where individuals feel supported, aligned, and empowered to grow alongside a dedicated team committed to high-quality veterinary care.

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*To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.