Job Details

divh2Watersports Manager/h2pDiscovery Land Company creates one-of-a-kind environments that provide individuals and families the freedom, security, and resources to learn, grow, and play in some of the most beautiful places in the world. Through these environments, Clubs foster relationships, share unforgettable and life-changing experiences, embrace well-being, and inspire pure expressions of love, joy, compassion, and gratitude in all forms./ppAt Gozzer Ranch we believe that meeting the mission stated above is a promise we get to deliver on every day. Gozzer Ranch Employees use their personal talent, passion, and resources to meaningfully integrate with diverse cultures and communities to create a viable and fun world for future generations, we do this by operating from our companys unwavering values, learning, growing, and adjusting as we go./ppAs the Watersports Manager for Gozzer Ranch and Discovery Marina, you will be part of creating the Gozzer Ranch Experience. You may be asked to perform other tasks (outside of your key areas of responsibility) from time to time based on business needs. While performing all tasks at Gozzer Ranch we require passion and behavior that embodies our company values:/pulliPEOPLE ARE OUR PRIORITY/liliWE RESPECT PEOPLE, PLACES, AND CULTURES/liliWE DO THE RIGHT THING/liliWE BELIEVE IN HAVING FUN/li/ulpYour key areas of responsibility are outlined below:/ppstrongKey Area #1 Essential Function/strong/pulliThe Watersports Manager oversees the daily operations of Discovery Marinas water sports program, which encompasses the wake surfing lessons, water excursions, Beach, Marina Office, and the Fleet of club-owned surf boats. Their responsibilities include recruitment, staffing, training, maintaining cleanliness, organizing the Marina, and ensuring a welcoming atmosphere for members and guests./li/ulpstrongKey Area #2: Daily Operations/strong/pulliLead the team to instruct, coach, and facilitate water sports such as wake surfing, wakeboarding, wake foiling, water skiing, paddle boarding, tubing, and kayaking./liliHelp maintain the cleanliness and preparation of club and member-owned boats./liliDemonstrate watersports knowledge through safe and engaging instructional lessons, both on water, and within Discovery Marina./liliRotate within the team and take responsibility for coaching, driving, and spotting./liliPromote and encourage conversation and laughter with members on and off lessons./liliUnderstand the operational systems of a wide variety of watercraft./liliAdhere to all Idaho State Boating Laws and Regulations./liliMaintain a clean and safe work environment./liliEnsure the highest standard of health and safety is adhered to and that guests are coached on the effective/safe use of all equipment./liliBe outgoing and involved with the members and guests in their recreation activities./liliUphold the clubs policies and procedures both personally and with other staff./liliEnsure all club assets in and outside of Discovery Marina are used in the best interest of the club./liliGo above and beyond to provide members and guests with once-a-lifetime recreation experiences./liliAssist in the fueling of club and member-owned boats./liliAlways maintain a professional appearance and positive attitude./liliUphold an excellent standard of customer service./liliEncourage club members and guests to partake in water sports activities./liliTo assist Marina Manager and Dock Hands with day-to-day operations. Including but not limited to cleaning, docking, and prepping boats./liliSet up and maintain sporting equipment, as necessary./li/ulpstrongKey Area #3 Marina Maintenance/strong/pulliAssist in the maintenance and repair within the marina, office, beach, and back-of-house areas./liliDeveloping and implementing maintenance schedules and procedures to ensure the proper functioning of all equipment, structures, and utilities that comply with the clubs operational schedule./liliConduct regular inspections of the marina premises to identify any maintenance or safety issues./liliManaging the inventory of maintenance supplies, tools, and equipment, and ensuring their availability when needed./liliResponding to maintenance requests and addressing any urgent or critical issues promptly./liliProviding training and guidance to staff on proper maintenance techniques and safety procedures./liliParticipating in meetings and providing input on marina improvement projects and long-term maintenance plans./liliMaintaining positive relationships with marina and club members, addressing their concerns, and ensuring their satisfaction with maintenance services./liliConducting regular inspections of slips to ensure they are in good condition and meet safety standards./li/ulpstrongKey Area #4 Valet Operations and Team/strong/pulliAssist in the day-to-day operations of the boat valet service, ensuring efficient and timely service delivery./liliDaily boat maintenance for member boats, including uncovering and covering, stocking basic supplies, and wiping down and cleaning./liliProvide fueling, pump-outs, details, and drop-offs when requested./liliMaintaining accurate records of boat inventory, including boat details, owner information, and storage locations./liliDelegating private boat drivers who are qualified for that specific vessel without causing low staffing for valet operations./liliImplementing and enforcing safety protocols and procedures to ensure the well-being of staff and the protection of boats./liliCollaborating with boat owners to understand their specific needs and preferences, providing personalized service./liliMonitoring and maintaining cleanliness and organization in the valet area, ensuring a professional and welcoming environment./liliConducting regular inspections of boats for any damage or maintenance needs, reporting and coordinating repairs as necessary./liliAssists other Outdoor Pursuits staff in planning and implementing Club Events when Marina services are required./liliUnderstanding member and member guest needs. Provide them with personalized solutions by suggesting activities and facilities provided by the Club./liliCreate a clean, safe, welcoming atmosphere./liliDaily stocking of towels, sunscreen, water, ice, and any other amenities./liliKeep daily records of usage of the Marina and report needed charges to the Outdoor Pursuits office daily./li/ulpstrongKey Area #5 Club Wake Boats, PWCs, Pontoons, and Cruiser Boat Maintenance/strong/pulliDaily boat maintenance includes uncovering and covering, stocking basic supplies, and wiping down and cleaning./liliProviding boat cleaning and detailing services, including hull cleaning, polishing, and interior cleaning./liliCreate a club boat maintenance schedule to ensure that all club boat services dont interfere with club operations./liliScheduling routine maintenance tasks such as oil changes, filter replacements, and lubrication to ensure the proper functioning of boat engines and systems when requested./liliDiagnosing and troubleshooting boat engine and system problems and providing appropriate repairs or recommendations for further action./liliScheduling club boats if in need of repairing or replacing damaged or malfunctioning boat components, including engines, propellers, steering systems, electrical systems, and ballast systems./liliConducting boat winterization and de-winterization procedures to protect boats during the off-season./liliConducting boat safety inspections to ensure compliance with relevant regulations and standards./liliResponsible for the accurate purchasing and billing of hard and soft goods, boating supplies, tubes, and other boat-related items./liliSchedule launching and retrieving their boats from the water./liliMaintaining accurate records of services./li/ululliEnsure all fleet boats are operating on schedule./li/ulpstrongKey Area #6 OP Office and Marina Office/strong/pulliWork with the OP Office on all scheduling, charging, tracking, and forecasting of OP Activities at the Marina/liliStructure the Marina Office to be a complimentary service to the membership and improve communication with the line staff./liliCapture all revenue and create added revenue sources through additional programming and services at the Marina./li/ulpstrongKey Area #7 Beach and OP Recreation/strong/pulliAssist in purchasing and maintaining an adequate amount of beach recreation supplies (aqua glide, paddle boards, kayaks, etc.)./li/ul/div