Job Details

Position supports the administration and maintenance of employee benefit programs, including, but not limited to, health plans, supplemental plans, and retirement plans, as well as the benefit enrollment platform. Provides excellent customer service at all levels of the organization, serving as a knowledgeable, proactive, solutions-oriented, and prompt resource handling all inquiries related to employee benefits. Responsibilities Provides thorough guidance to employees on benefit plan questions and discrepancies in a prompt manner, working with vendors as needed to resolve issues Advises employees on eligibility and other matters related to benefits; refers to the benefits vendor as needed Identifies and resolves benefit questions through research and policy interpretation Assists with the planning of employee benefit initiatives Explains benefits programs and assists with enrollment and provides guidance on the benefit claims process and resolution of claim issues in partnership with ...Benefits Specialist, Benefits, Specialist, Healthcare, Employee, Vendor, Administrative