Job Details

The Supervisor Hospitality Center acts as the lead caretaker and operational supervisor of the Davidson Family Hospitality Center. This role ensures the effective and efficient daily operation of the Hospitality Center, overseeing staff performance, guest satisfaction, and the maintenance of a safe, welcoming environment. The Supervisor is responsible for leading a team that delivers consistent, high-quality services to families, patients, and guests, while aligning operations with organizational goals. Responsibilities Supervises Hospitality Center staff, providing direction, coaching, and assisting the manager in performance evaluations Helps remove barriers preventing staff from operating the Hospitality Center in a safe, high-quality, consistent manner Partners with leadership to develop and implement operational policies, workflows, and quality standards Oversees staff scheduling and manages conflicts, gaps, and adjustments to ensure adequate coverage Serves as the first point of ...Hospitality, Supervisor, Hospital, Staff, Operations, Healthcare, Leadership