Job Details

General Manager SafeSplash+SwimLabs Coeur d'Alene

This is not your typical office job. This full-time leadership role is active, hands-on, and immersed in the energy of our swim school. You'll be a key part of our senior management team, working alongside the owner to deliver an excellent experience for both families and staff.

What You'll Do

• Lead the Experience Ensure our team delivers top-quality lessons and outstanding customer service.
• Be Present & Engaged Walk the deck, connect with families, support instructors, and keep the energy positive and professional.
• Grow the Business Partner with the owner to drive revenue, manage costs, and track key performance indicators.
• Build an Amazing Team Recruit, mentor, and motivate a passionate team who shares your commitment to our mission.
• Run Smooth Operations Oversee scheduling, customer communications, class management, and assist at the front desk or in the pool when needed.
• Promote the Brand Represent SafeSplash in the local community and develop relationships that drive new enrollments.

What You Bring

• Previous experience in swim instruction and aquatics management
• Strong understanding of business operations, including P&L and labor management
• Excellent customer service, leadership, and communication skills
• Ability to multitask and adapt quickly in a fun, fast-paced setting
• Comfort working around children and families in a busy, often loud environment
• Willingness to roll up your sleeves and support wherever needed from instruction to administration

Bonus Points If You Have:

• Experience managing programs for young families
• CPO certification or swimming pool operations knowledge

Why Join Us?

• A bright, welcoming facility designed with kids and families in mind
• A team that values connection, flexibility, and growth
• The chance to make a real difference in water safety and swim education
• Room to grow your leadership career in a community-driven environment

To apply, send your resume and a short message about why you're a great fit to ...@safesplashswimlabs.com