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Job Details

Customer Service Associate

  2025-09-17     Bi-Mart     Rathdrum,ID  
Description:

Pay Range:
USD $16.66 - USD $19.30 /Hr.

Overview:

If you love connecting with people and enjoy helping others, we invite you to join our team as a Customer Service Associate at Bi-Mart. This is a great opportunity for those looking to grow their careers in a supportive environment!

About Bi-Mart Corporation:

With over 65 years of history in the Northwest, Bi-Mart is your go-to store providing value on a wide array of productsfrom everyday essentials to home improvement and outdoor gear. We pride ourselves on our community roots and actively support charitable causes that uplift the neighborhoods we serve.

Why Choose Bi-Mart?

  • Employee-owned
  • Growing company with ample career development opportunities
  • Excellent work-life balance
  • Strong community involvement
  • Supportive work environment focused on customer satisfaction

Key Responsibilities:

As a Customer Service Associate, you will:

  • Deliver exceptional customer service with a friendly and positive demeanor.
  • Assist in maintaining store organization and inventory.
  • Handle customer transactions accurately and efficiently.
  • Work collaboratively with the store team to achieve store goals.

Qualifications:

  • Excellent verbal and written communication skills.
  • Punctuality and a positive attitude are essential.
  • Ability to prioritize tasks effectively and manage workload.
  • Strong problem-solving skills to assist customers effectively.
  • Enthusiastic about interacting with diverse groups of individuals.
  • A commitment to providing fantastic customer service.

Experience:

Previous experience in retail roles such as cashier, sales associate, or similar positions is a plus. Experience at retail chains like Target, Walgreens, Fred Meyer, Safeway, or Albertsons is advantageous.

Work Schedule:

Bi-Mart stores are open Monday to Friday from 9:00 am - 8:00 pm and Saturday to Sunday from 9:00 am - 6:00 pm. Hours may vary based on store needs.

Benefits:

We offer a comprehensive benefits package for all employees which includes:

  • Personal Time Off (2-4 weeks per year based on service)
  • On-Demand Payment Option
  • Employee Stock Ownership Plan
  • Discount on employee purchases
  • 7 Paid Holidays annually
  • Paid Bereavement & Jury Duty Leave
  • 401(k) Plan
  • Employee Assistance Program

Full-Time Employee Benefits:

  • Health/Prescription/Vision/Dental Insurance
  • Healthcare Flexible Spending Account
  • Tuition Assistance
  • Life and Accidental Death & Dismemberment insurance
  • Short-Term Disability

All employee benefits comply with state and federal laws.

Pay:

Bi-weekly / On-Demand

We are an equal opportunity employer committed to diversity. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


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