Job Details

Responsible for coordinating activities related to scheduling patients and procedures, referrals, prior authorizations and insurance paperwork using a top-rated, customer service focus at all times. Complies with all Kootenai Health confidentiality and HIPAA standards Functions as the communication center for the unit/clinic regarding all patient care, patient location, and patient activities, and is able to provide information and direction as needed May enter orders, procedures, labs, and multiple tests regarding the care of patients while in the outpatient areas. Ensures patient demographics and insurance information is maintained in appropriate scheduling systems Communicates basic financial policies pertaining to insurance coverage, collects copays, deductibles, and self-pay payments Obtains referrals and pre-authorizations as required and processes charges Generates reports, handles multiple projects, and prepares and monitors invoices and expense reports per leadership Familiar ...Patient Services, Medical Receptionist, Patient, Coordinator, Outpatient, Medical