Job Details

Welcomes and assists patients, their families, and visitors entering the hospital and residing in all waiting areas by providing exceptional experience and assistance in regards to service offerings. Responsibilities: Provides an exceptional patient and guest experience by delivering a high level of service to every patient and visitor during every encounter Protects the safety of the organization and entrances by exercising independent judgment when screening those entering Acts as a liaison between patients, guests, staff, and providers to ensure facilitation of requests with the highest level of hospitality and professionalism Solves problems of limited complexity and refers more complex issues to higher levels Identifies possible crisis/emergency situations and directs actions appropriately Performs other related duties as assigned Familiar with standard concepts, practices, and procedures within the field Regular and predictable attendance is an essential job function Competent to...Guest Service, Associate, Healthcare, Hospitality, Guest, Patient