Job Details

Responsible for billing and collecting patient cost share balances from third party claims and billing and collecting self-pay claims. Generates and mails patient statements and final notices, initiates collection calls and responds to incoming calls from patients and guarantors making payments or inquiring about billing status. Researches and resolves complex billing issues, utilizing knowledge of current hospital and medical billing and reimbursement methodologies. Works in close coordination with Financial Counselors and Customer Service personnel to support a favorable patient experience. Responsibilities Performs Accounts Receivable Collections by issuing patient statements, making outbound collections calls and handling inbound patient calls to take payments or respond to billing inquiries Reviews patient account to ensure account balance accuracy before statement is generated Works with Business Services, Financial Counseling, Coding, HIM, Patient Advocacy, and clinical departme...Account Specialist, Patient, Business Services, Medical Billing, Specialist, Healthcare