Job Details

[Customer Service / Remote] - Anywhere in U.S. / $45K per year + bonuses / Health, dental & vision / 401k match / PTO / Paid training / No Weekends - As a Call Center Specialist - Work From Home at MassMutual, you will: Communicate with customers via phone, email, and live chat to provide exceptional customer service and address any inquiries or concerns they may have...Handle high volumes of inbound and outbound calls efficiently and effectively...Accurately document all customer interactions and update customer records as needed...Provide product and service information to customers and assist them with any account or policy changes...Maintain a professional and courteous demeanor at all times while representing MassMutual...Resolve customer complaints in a timely and satisfactory manner...Hiring Immediately >>