Job Details

Position: Executive Director

Must have an Administrator license for Idaho. Candidates with an NHA licensure or NAB certification will also be considered.

Salary and benefits are competitive.

Position Summary

The Executive Director provides leadership and direction for overall community operations to ensure the delivery of quality care and resident-centered services in accordance with all laws, regulations, and Century Park standards. Responsibilities include implementing policies, overseeing hospitality focus, service delivery goals, and financial objectives. Manages the budget to meet community needs and company goals, reporting to the Regional Director of Operations.

Qualifications

• Must be 21 years of age or older to oversee assisted living (administrator license requirement)
• Bachelor's degree from an accredited college or university or equivalent experience
• Three (3) or more years of successful operational experience in senior housing or hospitality (preferred)
• Three (3) or more years of supervisory experience in senior services (preferred)
• Knowledge of federal and state industry regulations

Primary Job Responsibilities

Hospitality Goals

• Ensure staff performs all duties with a hospitality focus, meeting and exceeding resident requests and needs

Operating Margin

• Achieve operating margin and cash flow goals, including budgeted revenue and expenses

Occupancy (Sales and Marketing)

• Lead sales team to achieve marketing and occupancy goals

Talent/Staffing

• Interview, hire, train, evaluate, supervise, support, counsel, and develop management team
• Ensure managers perform similar staffing responsibilities
• Participate in and promote staff retention programs, including evaluations and GEM program

Additional Requirements

• Ability to plan, develop, organize, implement, evaluate, benchmark, and direct staff to ensure high-quality resident care and services
• Ensure community compliance with all federal, state, and local requirements
• Represent Century Park effectively in the surrounding community
• Meet census goals
• Prepare and operate within the annual budget
• Supervise department directors effectively
• Exhibit excellent customer service and maintain a positive attitude
• Assist in resident evacuation procedures
• Demonstrate effective interpersonal skills with staff, residents, families, vendors, and community
• Read and interpret financial records and reports
• Make independent decisions when necessary
• Understand and follow applicable laws, regulations, and guidelines
• Implement and interpret programs, goals, policies, and procedures of the administration department
• Perform proficiently in leadership, supervisory, financial, regulatory compliance, resident rights, safety, and sanitation responsibilities
• Maintain confidentiality of proprietary and confidential information
• Follow company policies, including harassment and compliance procedures
• Adhere to Century Park's Code of Ethics and complete required compliance training

About Century Park Associates

We are dedicated to creating an enriching lifestyle for our residents and a rewarding work environment for our associates. We value trust, leadership, and personal ethics, ensuring excellence, respect, and outstanding service. We support our residents' growth, learning, and contribution, with team members going beyond their job descriptions to exceed expectations. Those who go the extra mile find rewards in happiness and peace of mind.