Job Details
Front Desk / Customer Service
2025-06-15 SafeSplash Coeur D Alene,ID
Description:
Company Overview
IF YOU'RE PASSIONATE ABOUT KIDS AND THE SPORT OF SWIMMING, YOU'RE AT THE RIGHT PLACE
Join our swim family that gets to enable a lifetime of water safety and opportunity by teaching the joy and skill of swimming! We are invested in helping you be the best you can be in and out of the water!
Front Desk Job Description
Reports to: General Manager
Description:
Enthusiastic self-starter who wants to build something amazing! Serves clients and visitors by greeting, welcoming, and directing them appropriately; helps keep appointments running on-time; maintains office operations by receiving and distributing communications; maintains supplies and equipment; maintains facility appearance and cleanliness with the assistance of a spectacular team!
Essential Duties and Responsibilities (including but not limited to):
Other Duties: Perform other duties as assigned.
Position Qualifications and Requirements:
Hours: 20-30 hours per week; morning shift (8:30a-1:30p)
Compensation: Commensurate with experience and skills
Compensation: $16.00 - $17.00 per hour
IF YOU'RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU'RE AT THE RIGHT PLACE
We help our swimmers be safer, compete smarter, feel confident, and enjoy a life-long love of the sport. There are few times in life where you find the opportunity to truly make a difference. At Safe-Splash + SwimLabs, we do it every day! Not only are we teaching a life-saving skill, we're instilling a sense of pride and confidence in kids every day.
Love working with kids? Want to wear your flip-flops to work? Want to join the fastest growing swim school brand family in the nation? Then we want YOU! We are actively recruiting professional individuals who will help us uphold the best customer experience as possible at our schools across the nation. Join our swim family that gets to enable a lifetime of water safety and opportunity by teaching the joy and skill of swimming! We are invested in helping you be the best you can be in and out of the water!
Company Website: and
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to SafeSplash + SwimLabs Swim School Corporate.
Benefits:
- Employee discounts
- Flexible schedule
- Paid time off
- Training & development
Company Overview
IF YOU'RE PASSIONATE ABOUT KIDS AND THE SPORT OF SWIMMING, YOU'RE AT THE RIGHT PLACE
Join our swim family that gets to enable a lifetime of water safety and opportunity by teaching the joy and skill of swimming! We are invested in helping you be the best you can be in and out of the water!
Front Desk Job Description
Reports to: General Manager
Description:
Enthusiastic self-starter who wants to build something amazing! Serves clients and visitors by greeting, welcoming, and directing them appropriately; helps keep appointments running on-time; maintains office operations by receiving and distributing communications; maintains supplies and equipment; maintains facility appearance and cleanliness with the assistance of a spectacular team!
Essential Duties and Responsibilities (including but not limited to):
- Welcomes visitors and clients by greeting them, in person or on the telephone; answering or referring inquiries.
- Forwards information by receiving and distributing communications; collecting and mailing correspondence; copying information.
- Maintains client accounts by recording accurate and up-to-date information, taking client payment when necessary; scheduling classes and appointments.
- Assists clients with retail merchandise; is knowledgeable of all retail products and information; manages retail sales.
- Schedules, promotes and participates in special events, and keeps all client communications updated, and visibly posted in public areas of lobby.
- Complies with employment expectations; makes appropriate adjustments when requested by management, including evaluation feedback; upholds standards of all signed contracts.
- Contributes to team effort by accomplishing related results as needed.
Other Duties: Perform other duties as assigned.
Position Qualifications and Requirements:
- Happy and professional disposition; loves kids and is joyful and enthusiastic
- Exceptional customer service focus: deliver a quality experience, can handle the pressure of customer escalations
- Strong communication skills including telephone, verbal and written communication, and listening
- Experience with computer scheduling software
- Experience using spreadsheets and word processing software such as Microsoft Windows
- Outstanding multi-tasking abilities: able to handle and coordinate multiple schedules; keep swim instructors and customers on time; answer phone lines; etc.
- Dependable and flexible schedule: will be required to work some evenings and weekends
- Preferred qualifications:
- Strong customer service skills
- Self-starter
- Comfortable working on the phone
- Strong computer skills
- Ability to work independently
Hours: 20-30 hours per week; morning shift (8:30a-1:30p)
Compensation: Commensurate with experience and skills
Compensation: $16.00 - $17.00 per hour
IF YOU'RE PASSIONATE ABOUT KIDS OR THE SPORT OF SWIMMING, YOU'RE AT THE RIGHT PLACE
We help our swimmers be safer, compete smarter, feel confident, and enjoy a life-long love of the sport. There are few times in life where you find the opportunity to truly make a difference. At Safe-Splash + SwimLabs, we do it every day! Not only are we teaching a life-saving skill, we're instilling a sense of pride and confidence in kids every day.
Love working with kids? Want to wear your flip-flops to work? Want to join the fastest growing swim school brand family in the nation? Then we want YOU! We are actively recruiting professional individuals who will help us uphold the best customer experience as possible at our schools across the nation. Join our swim family that gets to enable a lifetime of water safety and opportunity by teaching the joy and skill of swimming! We are invested in helping you be the best you can be in and out of the water!
Company Website: and
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to SafeSplash + SwimLabs Swim School Corporate.