Job Details

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We are looking for an experienced clinician in wound care with Wound Care Certificate (WCC) to join our team as the Director of Wound Clinical Operations. This role will lead our new clinical operations with a focus on advanced wound care treatments, such as mist therapy and skin grafting, within our network. Wound Care Certification is a requirement for this role. This is a fully remote role operating from Eastern or Central regions time zones with occasional travel required to oversee operations and training. You will work closely with physicians, clinical staff, and healthcare facility partners to ensure the successful implementation and ongoing management of wound care programs, ensuring compliance with regulatory standards and promoting best practices in wound healing technologies.

This is a full-time remote position in the central time-zone offering $85,000 salary plus 10% bonus with benefits inclusive of immediate health/dental/vision coverages, 15 days of vacation, 5 sick days, 401k Plan with company match and more.

Summary of Essential Duties and Responsibilities:

1. Clinical Program Oversight:
   • Direct clinical operations focusing on wound care treatments, including misting, negative pressure therapy, and skin grafting.
   • Supervise the integration of new wound care protocols into Skilled Nursing Facilities (SNFs) and other healthcare settings.
   • Ensure compliance with Medicare and other regulatory requirements, including reporting and documentation standards.
2. Wound Care Program Development:
   • Lead the development and expansion of wound care programs, including the adoption of innovative treatments like mist therapy and skin grafting procedures.
   • Collaborate with medical teams to refine protocols and procedures for advanced wound healing technologies.
   • Provide guidance and support for the implementation of new wound care technologies and ensure that clinical staff is adequately trained.
3. Provider and Facility Relations:
   • Serve as the point of contact between SNFs, healthcare facilities, and medical providers to ensure the smooth implementation of wound care protocols.
   • Work directly with facility leadership and physicians to monitor the success of wound care programs and improve patient outcomes.
   • Maintain strong relationships with key personnel in partnering facilities to ensure continuous program growth and success.
4. Operational Excellence and Compliance:
   • Monitor the clinical performance of providers and facilities, ensuring that wound care protocols are followed and quality standards are met.
   • Keep abreast of industry trends in wound care, including coding, billing, and reimbursement issues related to mist therapy and skin grafting.
   • Lead efforts to streamline clinical operations and implement technological improvements where appropriate to improve operational efficiency.
5. Quality and Metrics Tracking:
   • Establish quality metrics for wound care programs, with a focus on healing rates, patient satisfaction, and cost-effectiveness.
   • Regularly review program data and trends to identify areas for improvement in clinical performance and operational processes.
   • Collaborate with clinical teams to make data-driven adjustments to care protocols and program strategies.
6. Team Leadership and Collaboration:
   • Lead a multidisciplinary team of wound care specialists, ensuring that they are aligned with clinical and operational goals.
   • Provide ongoing training and development opportunities for the clinical team to stay current with wound care innovations.
   • Foster a culture of continuous improvement, collaboration, and innovation within the wound care team.

Requirements:

• Minimum 3 years of operations and leadership experience in a healthcare setting, with a focus on wound care in Skilled Nursing Facilities, home health or similar environments.
• Wound Care Certificate (WCC), strong understanding of billing and documentation of wound healing processes and other advanced wound care treatments in SNF and home health settings.
• Experience with Medicare and Medicaid billing and reimbursement policies specific to wound care services.
• Bachelor's degree in health administration, management or related healthcare fields.
• Proficient in healthcare management software and Microsoft Office Suite.
• Excellent verbal and written communication skills; able to present in a professional manner to various stakeholders.
• Must be detail-oriented, organized, and able to prioritize tasks in a fast-paced environment.
• Ability to lead and work within multidisciplinary teams.
• Ability to travel as required.

Physical Requirements:

• Remote work environment, requiring reliable internet and telephone service.
• Occasional onsite visits to clinical settings.
• Ability to sit, stand, and walk for extended periods.
• Ability to lift and move up to 25 pounds.

EOE/M/F/Vet/Disability:
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.